Policies

At Veritas Mediation Academy, we are committed to creating a culture of transparency, integrity, and accountability.

Our policies are published openly so that learners, staff, and partners can clearly understand how we operate and what standards we uphold.

These documents are designed to:

Support our staff in delivering high‑quality, consistent training.
Provide learners with clear guidance on what to expect from us.
Demonstrate our commitment to fairness, professionalism and wider regulatory requirements.

Whistleblowing Policy

This policy applies to all parts of Veritas Mediation Academy (VMA). It outlines the procedures and protections available to individuals reporting concerns under the VMA Whistleblowing Policy (see Appendix A...

Tutor & Contractor Handbook

Welcome to Veritas Mediation Academy. This handbook is designed to support our tutors and contractors in delivering high-quality, ethical, and inclusive mediation education. It outlines our expectations, core procedures, and...

Learner Agreement

This document outlines the terms and conditions governing the relationship between Veritas Mediation Academy (VMA) and you ("the learners").

Guide to Standardisation and Moderation

Veritas Mediation Academy’s Assessment Policy outlines the fundamental principles and processes governing student assessments. This policy serves as the primary reference for marking, standardisation, and moderation.

Safeguarding Incident Form

Student Code of Conduct

Veritas Mediation Academy is a professional learning institution, and all learners are required to adhere to the Student Code of Conduct to ensure a respectful and productive environment for fellow...

Staff Code of Conduct

Veritas Mediation Academy (VMA) is committed to providing a safe and supportive learning environment that promotes the well-being and success of all learners. This document outlines expected professional behaviour, clarifies...

Safeguarding and prevent policy and procedures

Veritas Mediation Academy (VMA) is committed to: Promoting a safe online learning environment for all students. Safeguarding adults from harm, abuse, neglect, or radicalisation. Complying with the Prevent duty under...

Resit and Retake Policy

This policy applies to all students enrolled in the foundation course at Veritas Mediation Academy (VMA) who fail an assessment component or are unable to attend an assessment due to...

Reasonable Adjustments and Special Considerations Policy and Procedure

Reasonable Adjustments are modifications agreed upon during the enrolment process to reduce the impact of a disability or difficulty that may disadvantage a learner during assessment. Special Considerations are post-assessment...