Mediation skills
27 October 2025
What are mediation skills? In every conflict, whether within a family, workplace, or business, communication is the bridge between disagreement and understanding. But not
All core teaching is delivered by experienced, practising mediators with senior professional standing in the field, many of whom have received national recognition and awards for their contribution to mediation.
Tutors hold a Level 5 Diploma in Education & Training, QTLS status, or an equivalent recognised teaching qualification, ensuring professional, inclusive, and well-structured delivery.
Veritas Mediation Academy is closely linked to Direct Mediation Services, an established and successful mediation practice operating in England and Wales.
The Foundation Course in Family Mediation includes the opportunity to observe a real MIAM (Mediation Information & Assessment Meeting), giving learners rare insight into live professional practice.
Learners have access to scheduled tutorials during the course, supporting confidence, skills development, and progression towards accreditation.
A dedicated Virtual Learning Environment provides structured materials, recorded content, resources, and guided independent study.
A moderated online forum enables discussion, peer learning, and professional dialogue throughout the course and beyond.
Courses are built to support learners not only through training, but into practice, supervision, and accreditation.
Our online mediation courses allow you to learn wherever you are, with 24/7 access to learning materials. This flexibility enables you to balance professional commitments with high-quality training.
Family Mediation Council Accredited Training
The official first step towards FMCA accreditation. Delivered by expert family mediators, with small group teaching, practical role plays, and full access to our Virtual Learning Environment.
Ideal for:
• Aspiring family mediators
• Professionals in law, social work, education, or counselling
• Students looking to strengthen their CV and employability
Includes:
• 100% online, in-person or hybrid format
• Tutor-led sessions + real-scenario role plays
• FMC modules: Child Arrangements, Financial Mediation, Safeguarding
• Certificate recognised across England & Wales
• Interest-free payment plans available
A short, flexible taster course for anyone exploring a future career in family mediation. Learn the fundamentals, understand the FMCA pathway, and discover whether mediation is the right profession for you.
Perfect for:
• Aspiring family mediators
• Professionals exploring new career directions
• Law students & graduates
• Anyone considering the FMC-accredited Foundation Course
Includes:
• Short videos & readings
• Reflective exercises
• Clear explanation of the FMCA route
• Access to our Virtual Learning Environment
Our online and in-person mediation courses combine professional recognition, academic rigour, and real-world practice. Choosing Veritas means choosing a structured pathway that supports your development from foundation training through to professional accreditation.
We work with learners from a wide range of backgrounds, including law, education, HR, healthcare, social work, and business, and support both career-changers and experienced professionals seeking to formalise or extend their mediation practice.
Conflict is rarely simple. By completing mediation training, you become part of a growing profession that prioritises understanding over confrontation. We equip you with the skills to help people communicate more effectively, rebuild trust, and reach sustainable resolutions without resorting to adversarial or lengthy legal proceedings.
Through structured learning and practical guidance, you will gain the confidence to manage sensitive issues in a balanced, respectful, and professional way.
Mediation offers not only personal fulfilment and career progression, but also the opportunity to make a tangible difference. Mediators play a vital role in supporting healthier family, workplace, and commercial relationships, while helping to reduce pressure on the legal system, turning conflict into collaboration.
We make the enrolment process clear and transparent. Whether you are beginning your journey in family mediation or civil and commercial mediation, or expanding your expertise through Continuing Professional Development, you will find straightforward guidance at every stage.
From your initial application onwards, you will be supported in selecting the right programme, understanding accreditation pathways, and accessing the resources you need to succeed. Enrolling with Veritas is more than registering for a course, it is the first step in building a sustainable and rewarding career as a professional mediator.
No. You do not need a university degree to begin mediation training. Our foundation courses are open to professionals from diverse backgrounds.
The foundation course in family mediation includes eight days of core training, delivered online, or in person. Foundation training in other disciplines, such as civil and commercial mediation, is typically delivered over five days.
Yes. To become an accredited family mediator, you must complete supervised practice under a Professional Practice Consultant (PPC). This allows you to apply your learning in real cases with structured professional support.
FMC approval is the recognised standard for family mediation in England and Wales. It ensures your training is recognised by courts, employers, professional membership organisations, and the public.
You can begin practising as a trainee mediator. Full accreditation and the ability to sign court forms requires completion of your portfolio and supervised practice.
Yes. Our online mediation training includes live interactive sessions, VLE-based study, and tutor support, allowing you to train from anywhere while maintaining professional standards.
Qualified mediators work across family, workplace, civil and commercial, and healthcare settings. Some join established organisations, while others develop independent practices. Demand for skilled mediators continues to grow in the UK and internationally.
I took the foundation training course for family mediation, and I found it very helpful. The training covered plenty of exercises and roleplays, giving us lots of opportunities to get... read more
XH OngI attended the mediation course and really enjoyed it. The practical exercises stood out the most to me — they kept me involved and helped everything feel real. I left... read more
Hannah GrimshawI completed the free introductory course on family mediation and it was really good. By the end of the online course, I had a much better understanding of the role... read more
Parvin AktarI attended the meditation course and found it to be a really meaningful experience. What I appreciated the most were the practical sessions, as they helped me stay focused and... read more
Shakil AnsaryI joined the free introduction to family mediation course and really enjoyed it. It was interesting, easy to follow, and gave a great overview of what mediation is and how... read more
katy HansonI recently completed the free online family mediation course and found it helpful. The course gave a me clear and realistic insight into what family mediation involves and what the... read more
Sheelagh HegartyWhat are mediation skills? In every conflict, whether within a family, workplace, or business, communication is the bridge between disagreement and understanding. But not
Family mediation has become a key way to resolve conflicts in a peaceful, collaborative and people-centred way. More and more professionals in the social,
Family mediation is a voluntary and confidential process in which an impartial third party, the mediator, supports families to resolve conflicts related to, for example, separation,